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Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

1. What type of information do you collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, along with computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

2. How do you collect information?

We collect the following information provided through the inquiry form on our website: your name, email address, phone number, and details about your video production project. Your personal information is used solely for the purposes stated below and to assist you with the requested service.

3. Why do you collect such personal information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide ongoing customer assistance and support;

  3. To create aggregated statistical data, which we may use to improve our services;

  4. To comply with any applicable laws and regulations.

4. How do you store, use, share and disclose your site visitors' personal information?

Piximpress is hosted on the Wix.com platform, which provides the online infrastructure that allows us to present our services to you. Your data may be stored through Wix.com's data storage, databases, and related applications, which store data on secure servers behind a firewall.

This website embeds videos hosted on third-party platforms, including YouTube and Vimeo. When you view an embedded video, these platforms may set their own cookies and collect data about your interaction with the video player, in accordance with their own privacy policies. We do not control this data collection. You can review YouTube's privacy policy at https://policies.google.com/privacy and Vimeo's at https://vimeo.com/privacy.

Piximpress invoices clients directly for services rendered; we do not process credit card payments through the website.

5. How do you communicate with your site visitors?

We may contact you to respond to your inquiry, provide project updates, troubleshoot questions, or as otherwise necessary in connection with an agreement we may have with you. For these purposes we may contact you via email, telephone, or text message.

6. How can your site visitors withdraw their consent?

If you don't want us to process your data anymore, please click here to email us.

7. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it periodically. Changes and clarifications take effect immediately upon posting to the website. If we make material changes to this policy, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

8. Questions and your contact information

If you would like to access, correct, amend, or delete any personal information we have about you, please click here to contact us.

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