Frequently Asked Questions

1. Do you travel or film destination weddings?
Definitely! While Piximpress is based in Roanoke, Virginia, I'm available for destination weddings worldwide. All collections travel and lodging are included for qualifying states such as NC, VA, MD, and DC. For other states, I'll be happy to come to your location for an additional fee to cover the cost of travel and reasonable accommodations.

2. Do you have liability insurance?
Yes! Please let me know if your wedding venue requires a certificate of insurance.

3. Should we be worried about being distracted while you’re filming?
Most of the couples I work with say they didn't even feel my presence – and, in some cases – they even forgot they're being filmed! I capture mostly all moments as they happen for natural feel. (Read related review).

4. How do you work with other vendors... particularly the photographer?
Other vendors, mostly the photographers, often comment on how easy and fun Piximpress is to work with. Typically, in advance of weddings I get in touch with the photographer and other vendors such as the officiant & the DJ to introduce myself and begin coordinating (Read related review).

5. Can we choose the music for our wedding highlight film?
While I prefer to select the music for your Highlight Film, I’m open to your song genre preference. In general, music is something that is best left to the video editor. Because each wedding has a unique style, feel, and flow, I am best positioned to find the song that will match the tone and feel of your wedding.

6. Do you offer raw footage? What is it anyway?

I do but I recommend the full length edited video (full ceremony and reception) which is more value than raw footage! Raw footage is the untouched or unedited of the wedding video images. Raw footage is usually over 150 video files with no colors correction, no sound adjustment, size of each file is very large, and it is not formatted. As a result, raw footage is not enjoyable to watch and not everyone has good experience with it. The full length edited video is an edited version of your entire event that is enjoyable to watch! Length varies based on running time of scheduled events such as ceremony, speeches, dances, and etc. If you're still interested on getting the raw footage, you can add it to you wedding video collection as add-on.

7. Can you keep our wedding video off your website and social media?
I understand that you may not want your video to be shared publicly, but this will not be part of our contract due to the marketing needs for my business. The couples I work with have a strong interest in seeing samples of my work. If you want to hire me but still have privacy concerns, please let me know at our meeting.

8. How would you describe your style?

Short answer: Clean and smooth cinematic storytelling. I do my best to create not just a wedding film, but a storytelling that defines your love. I like to keep the colors natural with a little bit of warm for romantic feel and cinematic look for great skin tone, and stay close to how the wedding day unfolds for natural feel.

9. How do you backup the footage?

First, I use cameras that able to record onto 2 different memory cards at the same time. If one fails, there's a backup with no loss of quality! Second, all footage is backed up in both external hard drive and cloud storage... Peace of mind!

10. OK! We want to hire you... How do we book?
In general before the booking process, I like to speak with my couples so we can get to know each other a little, start building rapport before the big day, and be sure that we're on the same page. My meetings usually run about 30 min and we can talk at the time of your convenience. The meetings are usually done virtually either via Zoom video call or just phone voice. After the meeting, we make it official in 2 steps: (1) Sign the contract form and (2) make your first deposit of minimum 25% of the final cost...ta-da!