Image by Ian Schneider

FAQs

1. Do you travel? How far? Are there any associated fees?
Yes! Piximpress travels anywhere! A travel fee would apply if the distance to your wedding location is more than 100 miles travel from Roanoke, Virginia.

2. Do you have liability insurance?
Yes! Please let me know if your wedding venue requires my certificate of insurance.

3. Should we be worried about being distracted while you’re filming?
Most of the couples I work with say they didn't even feel my presence – and, in some cases – they even forgot I was filming them! I like to work as discreetly as possible.

4. How do you work with other vendors... particularly the photographer?
Other vendors, mostly the photographers, often comment on how easy and fun I am to work with. Typically, in advance of weddings I send a note to the photographer and other vendors (such as the officiant & the DJ) to introduce myself, let them know what they can expect from me, and begin coordinating.


5. Can we choose the music for our wedding highlight film?
I prefer to select the music for your Highlight Film. In general, music is something that is best left to the video editor. Because each wedding has a unique style, feel, and flow, I am best positioned to find the song that will match the tone and feel of your wedding. That being said, I’m open to your song genre preference (except for copyrighted songs) or you can visit the websites where I get my licensed music from Soundstripe and Audiio.

6. Do you offer raw footage? What is it anyway?

Unfortunately I do not offer raw footage. Raw footage is the untouched or unedited of the wedding video images. The raw footage is usually over 200 video files with no colors correction, no sound adjustment, size of each file is very large, and it is not formatted. As a result, raw footage is not enjoyable to watch and not everyone has good experience with it. That’s the reason Piximpress offer the Documentary Edit Video option which is an edited version of your entire event that is enjoyable to watch! Length varies based on running time of scheduled events such as ceremony, speeches, dances, and etc.

7. Can you keep our wedding video off your website and social media?
I understand that you may not want your video to be shared publicly, but this will not be part of our contract due to the marketing needs for my business. The couples I work with have a strong interest in seeing samples of my work. Please note that if I do select your wedding as part of my online portfolio, I generally share your Highlight Film. If you want to hire me but still have privacy concerns, please let me know during our meeting.

8. How would you describe your style?

If you watch few of my Highlight Films, you will notice that they are not the same because each couple is unique and special. I do my best to create not just a video, but a cinematic story to reflect how you two are in love. The story-line is easy to follow because I stay as close as possible to how the wedding day unfolds. In other words, my style is smooth and cinematic. It will feel as though you’re watching a mini-movie!

9. How do you backup the footage?

First, I use cameras that let us capture footage onto 2 different memory cards. If one fails, there's a backup with no loss of quality. Second, all footage after it's shot is backed up in both external hard drive and cloud storage. 

10. Do you offer any discounts?

Yes! You will receive 5-10% discount of your wedding is during week (Mon-Thur) or during off-season weddings (Jan-Mar). You will also receive a special discount on your second booking for minimony and sequel wedding! Terms and conditions will apply.


11. OK! We want to hire you... How do we book?
In general before the booking process, I like to speak with my couples so we can get to know each other a little, start building rapport before the big day, and be sure that we're on the same page. My meetings usually run about 30 min and we can talk at the time of your convenience. The meetings are usually done virtually either via Zoom video call or just phone voice. After the meeting, we could make it official in 2 steps: (1) Sign the contract form and (2) make your first deposit of 30% of the final cost. All can be done via your Piximpress Portal.