Frequently Asked Questions
1. Do you travel? How far? Are there any associated fees?
Yes – I love traveling and discovering new places worldwide! I only apply a small travel fee if the distance to your wedding location is more than a 60 miles drive, or if I must travel by plane :)
2. Do you have a permit to fly a drone? Do you have liability insurance?
Yes and yes! I am a FAA certified pilot so I can fly drone legally. Also please let me know if your wedding venue requires my certificate of insurance.
3. Should we be worried about being distracted while you’re filming?
Most of the couples I work with say they didn't even feel my presence – and, in some cases – they even forgot I was filming them! I like to work as discreetly as possible. That's the reason I wear all black. It is also worth noting that my cinematic cameras are about the same size as the photographer’s, so sometimes wedding guests think I’m another photographer :)
4. How do you work with other vendors (particularly the photographer)?
Other vendors, mostly the photographers, often comment on how easy and fun I am to work with. Typically, in advance of weddings I send a note to the photographer and other vendors to introduce myself, let them know what they can expect from me, and begin coordinating. This method works well for all of us and makes our day go smooth!
5. Can we choose the music for our wedding film?
I prefer to select the music only for your Wedding Film. In general, music is something that is best left to the video editor. Because each wedding has a unique style, feel, and flow, I am best positioned to find the song that will match the tone and feel of your wedding. The other reason that I cannot include any song whatsoever (especially the ones that are popular on the radio) is due to copyright issues. That being said, I’m open to any song suggestions and preferences you have. The followings are the websites that Piximpress is affiliated with for licensed songs:
6. Do you offer raw footage? What is it anyway?
Unfortunately I do not offer raw footage. Raw footage is the untouched or unedited of the wedding video images. The raw footage is usually over 200 video files with no colors correction, no sound adjustment, size of each file is very large, and it is not formatted. As a result, raw footage is not enjoyable to watch and your computer needs to be fast enough to play all the files. That’s the reason I offer the Full Wedding Video option which is an edited version of your entire event that is enjoyable to watch! Length varies based on running time of scheduled events such as ceremony, speeches, dances, and etc.
7. Can you keep our wedding video off your website and social media?
I understand that you may not want your video to be shared publicly, but this will not be part of our contract due to the marketing needs for my business. The couples I work with have a strong interest in seeing samples of my work. Please note that if I do select your wedding as part of my online portfolio, I will only share your Wedding Film (not the Full Wedding Video that has the entire ceremony and complete reception). If you want to hire me but still have privacy concerns, please let me know during our meeting.
8. How would you describe your style?
If you view my wedding films, you will notice that no two are really the same. I try my best to create not just a video, but a story to reflect your personalities and how you two are in love. Also a story that will stimulate your emotions with happy tears, laughter, and excitement. The story-line is easy to follow because I stay as close as possible to how the wedding day unfolds. In other words, my style is smooth and cinematic. It will feel as though you’re watching a mini-movie :)
9. Why should we hire you?
Well... I should say for many reasons:
Best equipment with techniques are used to produce high quality images and sound.
Excellent communication with fast response and attention to clients' preferences.
Work as discreetly as possible during the wedding day to avoid unwanted distraction.
About 14 years of experience with positive reviews and awards-winning.
As a certified drone pilot with general liability insurance... you get peace of mind :)
10. OK! We want to hire you now! How do we book?
Although it’s not necessary to meet before booking, but I like to speak with all my clients so we can get to know each other, start building rapport before the big day, and be sure that we're on the same page :). My meetings usually run less than 30 min and we can talk at the time of your convenience. The meetings are done virtually either via Facetime (iPhone), Google Duo (Android), or just phone voice.
After the meeting, we can make it official in 2 steps: (1) Sign the contract form and (2) make your first deposit. Ta-Da!
I only require 30% of the final cost as a deposit, and pay the remaining balance 30 days prior to your wedding date. I accept all forms of payment, but prefer online payment (PayPal) for faster booking and to streamline administration for us both. The contract form can also be signed electronically, and then we’re in business!
If you have other questions, I would love to answer them on our meeting which is the next step. You may click on the following button to send me your availability for our meeting. Also last but not least, my availability is subject to change anytime without notice. The sooner we meet the more chance you will have to make final decision before other couples who may contact me for the same date as your wedding.